Video Interview On Purposeful Collaboration

Alan Lepofsky

Vice President & Principal Analyst
Constellation Research

Alan Lepofsky - VP and Principal Analyst, Constellation Research. With almost two decades of experience in the collaboration software industry, Lepofsky helps organizations improve the way their employees work together to get their jobs done. Lepofsky’s primary research area The Future of Work, focuses on: integrating collaboration and business processes (Purposeful Collaboration), structuring work via Social Task Management, leveraging analytics and digital assistants to work more productively, the strategic impact of mobile computing on business transformation, and measuring workforce culture based on Digital Proficiency instead of age. Twitter: @alanlepoLinkedIn: https://ca.linkedin.com/in/alanlepo     , Title: Big IdeasIntelligent Collaboration: The Intersection of…...

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The following five minute video was recorded following my keynote on Purposeful Collaboration at Oracle CloudWorld Mumbai on April 2nd, 2013.

Note: the caption for the first question is incorrect, they asked "How has collaboration changed..." not "How has Constellation (where I work) changed..."

The Rise of Purposeful Collaboration: From Simply Sharing to Getting Work Done

Alan Lepofsky

Vice President & Principal Analyst
Constellation Research

Alan Lepofsky - VP and Principal Analyst, Constellation Research. With almost two decades of experience in the collaboration software industry, Lepofsky helps organizations improve the way their employees work together to get their jobs done. Lepofsky’s primary research area The Future of Work, focuses on: integrating collaboration and business processes (Purposeful Collaboration), structuring work via Social Task Management, leveraging analytics and digital assistants to work more productively, the strategic impact of mobile computing on business transformation, and measuring workforce culture based on Digital Proficiency instead of age. Twitter: @alanlepoLinkedIn: https://ca.linkedin.com/in/alanlepo     , Title: Big IdeasIntelligent Collaboration: The Intersection of…...

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The Rise of Purposeful Collaboration

From Simply Sharing to Getting Work Done

Collaboration tools enable people to discover and interact with, the content, colleagues and communities, that can help them get their jobs done.

Culture, Technology and Business Practices are evolving to adapt to todayâ??s more social working environment.

The first era of enterprise social was about collaborating more effectively by working more transparently and increasing participating via â??social softwareâ?.

With Purposeful Collaboration, â??socialâ? is built directly into the tools and business processes people use to get their jobs done.

Why Your Future Depends on Engaging with Customers and Employees

In the age of social media, effective customer and employee engagement is becoming an increasingly important business initiative. Companies that effectively engage their customers experience greater customer loyalty and repeated patronage. Companies that effectively engage their employees can expect greater employee satisfaction and productivity. However, as the number of social channels continues to grow, engagement becomes increasingly difficult as constant bombardment of these channels often leads to alienation and fatigue. 

Enter the 9 C's of Engagement. Employ the 9 C's of Engagement to connect with your customers and employees in an increasingly saturated social environment.

In this interview at SXSW 2013, R "Ray" Wang explains how companies should be using the 9 C's of Engagement. 

Why Your Future Depends on Engaging with Customers and Employees

In the age of social media, effective customer and employee engagement is becoming an increasingly important business initiative. Companies that effectively engage their customers experience greater customer loyalty and repeated patronage. Companies that effectively engage their employees can expect greater employee satisfaction and productivity. However, as the number of social channels continues to grow, engagement becomes increasingly difficult as constant bombardment of these channels often leads to alienation and fatigue. 

Meeting Tim Berners Lee

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“Enterprise social … an important method for enhancing communication, coordination and collaboration for business purposes.” – Gartner

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