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February 25 2025 06:02 PM
Constellation Research Ambient Experience Summit 2025: 10 CX takeaways on people, data, AI
Constellation Research analyst Liz Miller referred to customer and employee experience as a soup where data, people, process and AI all blend together to create a holistic approach...
February 25 2025 02:02 PM
Workday delivers strong Q4, sees strong demand for AI offerings
Workday reported better-than-expected fourth quarter earnings as the company saw strong demand for its AI products and more penetration across industries.
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February 25 2025 09:02 AM
IBM acquires DataStax, aims to integrate into watsonx portfolio
The plan for IBM is to leverage DataStax's technologies and combine them with its Granite large language models. IBM will also be a bigger player in vector databases and leveraging...
February 25 2025 06:02 AM
Qualcomm launches Dragonwing, expands into industrial AI
Qualcomm said it has launched a new brand called Dragonwing as it expands its footprint more into enterprise and industrial use cases.
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Insights News
September 30, 2026
Caterpillar's AI autonomy efforts accelerate, but domain knowledge drives returns
Caterpillar said its autonomous equipment efforts are accelerating, but the company is focused on using its domain knowledge as the differentiation as it trains models.
Larry Dignan
Insights News
October 5, 2026
CarMax aims to advance AI and bridge digital and store experiences
CarMax is leveraging Auros, which can now add human intelligence to AI and digital experiences.
Larry Dignan
Insights News
September 30, 2026
How Capital One evaluates, governs its AI agents
Capital One walked through how it is evaluating and governing AI agents in production at scale. The company built its own system architecture to wrangle its agents.
Larry Dignan
Insights News
October 2, 2026
McDonald’s strategy bets on AI, digital capabilities
McDonald's laid out its three year roadmap with a plan called McDonald's Next that includes a heavy dose of AI, an $8.5 billion investment in improvements and 250 basis points of restaurant efficiencies.
Larry Dignan
Insights News
July 26, 2026
How UnitedHealth Group sets its AI stack, targets 1,000 use cases
UnitedHealth Group has more than 1,000 AI use cases in play, key technology partnerships and a solid governance framework. The bet: AI returns on individual use cases can add up to millions of dollars and ultimately billions of dollars that UnitedHealth's scale.
Larry Dignan
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