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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Recent Insight News

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Insights News
October 1, 2026

Eli Lilly: Lessons from running an AI factory

Data to Decisions
Eli Lilly's AI factory is seeing strong usage running experiments at scale and the company has been able to save on token expenditures with control over its models and data. ...
Larry Dignan
Insights News
October 1, 2026

ServiceNow launches Flow, targets first-time ITSM users

Future of Work
ServiceNow launched Flow by ServiceNow, a conversational AI service desk offering that can be deployed quickly for every size company. Flow is positioned as a startup within Servic...
Larry Dignan
Insights News
September 30, 2026

Google launches Gemini 4 Argon

Data to Decisions
Google launched Gemini 4 Argon to cybersecurity partners under its Fairwinds program. The launch keeps Google in the frontier model race. ...
Larry Dignan
Insights News
September 30, 2026

How Capital One evaluates, governs its AI agents

Digital Safety, Privacy & Cybersecurity
Capital One walked through how it is evaluating and governing AI agents in production at scale. The company built its own system architecture to wrangle its agents. ...
Larry Dignan
Insights News
September 30, 2026

HPE lands first AMD Helios order, ups networking outlook

Tech Optimization
Hewlett Packard Enterprise said it has landed its first AMD Helios AI rack order in a $1.2 billion deal with Vultr. The company also raised its outlook for its networking unit. ...
Larry Dignan